Questions? Ideas? Feedback? Suggestions?
We work hard every day to provide our members with fast, friendly, and professional support. Great customer service is the cornerstone of our business and we take it very seriously. There are couple of ways to get in touch with us and choose what suits you best
When Should I Expect a Response?
Our support help desk is available 9a.m. - 6p.m. EST, Monday - Friday (excluding US holidays). When the support help desk is open, you should expect a response quite fast. We sometimes will answer questions on weekends and holidays but you should not count on it.
What Type of Support is Provided?
Our support is geared towards and focused on our WordPress themes. We do not provide support for 3rd party plugins or general WordPress questions, but we will be happy to point you in the right direction.
What kind of support questions may I ask?
Our support is geared towards and focused on our WordPress themes. We do not provide support for 3rd party plugins or general WordPress questions, and questions should be related to our themes Installation, setup and configuration.
Create Support Request
You should have access to our website "Support Request" when you purchase a theme, and please click on the link below to generate a support request and we will get in touch with you as soon as possible. Our request system allows us to concentrate on your problem properly and in a timely manner.
Access Help Desk »
Customization Request
Do you have something in mind which we can do for you? Feel free the form below and we will get in touch with you.
Email Us?
Do you have a pre-purchase question or anything else in mind? Do no hesitate to email us. Please create a
support request for any theme related questions.
Call Us?
We are working on getting phone support ready and so if you are in US and would like us to talk to us then you can.
(000)-000-0000